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Users & Roles

Only admins see Users & roles in the menu. The page isn’t available on a phone.


Column What it shows
Email The person’s email address
Role Admin, User or Reader
Joined When the user was created
Last login When they last signed in
Status Active, Pending or Blocked

Use Search users to find someone.


  1. Select Invite user.
  2. Enter one or more email addresses, separated by commas or new lines.
  3. Choose a Role.
  4. Select Send invites.

Each person gets an email with a sign-in link. Addresses with a plus sign (+) aren’t accepted.


Hover a row to see its actions:

Status Actions
Pending Edit, Activate, Re-invite (sends the invitation again)
Active Edit, Block
Blocked Edit, Activate, Delete

Edit changes the person’s role. Activate, Block and Delete ask you to confirm first.

Two limits keep the account safe:

  • You can’t change your own user.
  • The account owner can’t be edited, blocked or deleted.

An Admin can’t be changed straight to Reader, and a Reader can’t be changed straight to Admin. Change the role to User first.


Action Admin User Reader
View the dashboard, recommendations, threats, stories, compliance, cases, recent activity, connectors and settings ✓ ✓ ✓
Read the Messaging center ✓ ✓ ✓
Approve or exclude a recommendation, and open a case ✓ ✓
Archive messages ✓ ✓
Use the Microsoft access buttons (Microsoft Access) ✓ ✓
Change Policies ✓
Turn Connectors off or on ✓
Manage Users & roles ✓